New Patients

For insurance claims, we strive to help you obtain your maximum benefits promptly and have the ability to submit claims electronically on the day of your treatment.

Given this information, your level of dental coverage is an agreement between you and your insurance company. It’s important to note that insurance companies don’t determine your benefits on what you need; they determine them on the payout that can profitably be provided based on the plan.

If your insurance company rejects a claim and refuses to pay for a service, it does not reflect how important the service is. Rather, this is based on a master contract drawn up between your employer and the insurance company.

If your employer puts very little money into the dental insurance “piggy-bank,” you’ll have low coverage. In this scenario, few procedures are covered and may only include oral cleanings, exams, and x-rays. On the other hand, more expensive dental insurance policies cover a wider range of services like crowns and fillings at a higher rate.

In general, most insurance benefits are based on a fee scale rather than a percentage of the dentist’s charge. If your insurance company refuses to pay or pays less than you think it should, you must remember that dental insurance is designed to offset the cost of your dental treatment, and it’s unusual for insurance to pay for all of the charges.